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How to Order
- How to Order
You can make a purchase online with major credit cards :
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Order By Credit Card
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You can use VISA / MasterCard / American Express / JCB credit card to make your purchases !
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※Notice※
- 1.The amount of the purchase will be converted into new Taiwan dollars when you check out by the credit card.
- 2.It will takes about 7-10 business days (not including holidays) to deliver goods to you. However, if you use bank transfer as your payment, it will takes about 10-13 business days (not including holidays) .
- 3.If your single purchase amount is over 1000 USD, we will need you to contact your credit card issuing bank to obtain authorization code (not more than 6 digits ). This is to avoid the risk of fraudulent credit card charges. The purpose of this certification is to ensure your security of a safe transaction.Please email the authorization code to [email protected]. After our confirmation, we will speedily process your order accordingly. Sorry for the inconvenience and your kind cooperation.
- 4.Shipping fee will be automatically calculated by the weight of goods when you check out . All shipping will be send by air-flight. Please contact us if you need further information.
| Weight/Shipping area | China | Japan | U.S.,Canada,other countries |
| Under 3 kg(3000g) | NT$ 680 | NT$ 680 | NT$ 1150 |
| 3-5 Kg (3~5000g) | NT$ 980 | NT$ 980 | NT$ 1,750 |
| 5-10 Kg (5~10000g) | NT$ 1,480 | NT$ 1,480 | NT$ 2,250 |
| Over 10 Kg(10000g) | NT$ 1,780 | NT$ 1,780 | NT$ 3,500 |
Returns & exchanges
We will accept merchandise returns when they meet the following criteria:
- - They are returned within 10 days of delivery -
- - They are in their original packaging -
- - They are accompanied by the purchase receipt -
- When you have notified our customer service center, please return the merchandise by post or in person. Upon return, your merchandise will be inspected and then the refund will be made through bank transfer.
※We also appreciate your understanding of following terms:※
- 1.Shipping costs of returns will be the responsibility of the customer.
- 2.If you receive a mishandled shipment or defective product, please contact our customer service center, we will provide whatever help we can.
- 3.Canned food products are nonrefundable once opened.
- 4.We hope that you are happy with the products you have selected. We reserve the right to cancel your order in the event that you have had 3 order changes or cancellations.
- Should you have any questions, please contact us. We will be more than happy to assist you.